Z Baje Terms and Conditions — Please read before use

By accessing and using the Z Baje website and services, you agree to these Terms & Conditions. Z Baje is an online betting and gaming platform built for users in Bangladesh. These terms are governed by applicable laws of Bangladesh and may be updated at any time.

By using Z Baje's services, you are considered to have accepted the following general terms:

• 1You are betting on Z Baje voluntarily and of your own free will.
• 2By placing bets on Z Baje, you confirm that you are of sound mind at the time of betting.
• 3You acknowledge that betting carries the risk of financial loss and that you are accepting that risk knowingly.
• 4Z Baje reserves the right to modify, suspend, or discontinue its services at any time.
• 5Any decision made by Z Baje is final, and by using this platform you agree to abide by it.

While the Z Baje Terms & Conditions are drafted in Bengali, the English version shall prevail in the event of any linguistic ambiguity. Z Baje may amend any terms without prior notice, though changes are generally communicated at least 7 days in advance.

The following eligibility criteria must be met to register an account on Z Baje:

• You must be at least 18 years old. A national ID card or passport may be required for age verification.
• Each person may register only one account. Creating multiple accounts from the same IP address, device, or bank account is strictly prohibited.
• All information provided at registration must be accurate and truthful. Providing false information will result in account closure.
• You are solely responsible for the security of your account. Do not share your password with anyone.

Z Baje reserves the right to reject any application without providing a reason. KYC (Know Your Customer) verification must be completed after account registration. Withdrawals of large amounts may be restricted until KYC is verified.

Deposits and withdrawals on Z Baje can be made via bKash, Nagad, and Rocket. All financial transactions must comply with the following rules:

• Minimum Deposit: BDT 500 (five hundred taka).
• Minimum Withdrawal: BDT 1,000 (one thousand taka).
• Withdrawal Processing Time: Usually within 1–24 hours. During peak periods, it may take up to 48 hours.
• Withdrawal Channels: Withdrawals will only be processed to the mobile banking number used to make the deposit.
• Transaction Verification: For suspicious transactions, Z Baje may request additional documentation.

Z Baje ensures that all deposits are stored securely. However, Z Baje will not be held responsible for transaction delays caused by technical issues or circumstances beyond our control. Please contact customer support if you experience any such issues.

All forms of betting on Z Baje — cricket, football, live betting, casino — are governed by the following rules:

• Once a bet is confirmed, it cannot be cancelled or changed.
• If a match is abandoned or cancelled, bets will be settled in accordance with Z Baje's rules.
• If incorrect odds are displayed due to a technical error, Z Baje reserves the right to void the affected bets.
• Odds in live betting can change rapidly. The odds displayed at the time your bet is confirmed will be considered final.
• Placing the same bet from multiple accounts on the same event will be considered arbitrage betting and is prohibited.

Z Baje's odds-setting team operates independently, analyzing market data to determine odds. In the event of any dispute over a match result, Z Baje will follow the decision of the relevant sports authority.

All Z Baje bonus offers are subject to the general terms outlined below. Individual bonuses may also carry their own specific terms.

• Welcome Bonus: Available to new members only, one time. The bonus will be credited automatically upon your first deposit.
• Wagering Requirement: A minimum wagering requirement must be met before bonus funds can be withdrawn. This is typically 10–30 times the bonus amount.
• Validity Period: Every bonus has an expiry date. Any unused bonus will be forfeited once it expires.
• Bonus Abuse: Any attempt to circumvent bonus terms will result in the bonus being cancelled and the account may be suspended.

The following activities are strictly prohibited on Z Baje. Violating these rules will result in permanent account closure and potential forfeiture of your balance:

• Operating multiple accounts under the same identity.
• Registering with a fake identity or using a third party's information.
• Bonus abuse or claiming bonuses through multiple accounts.
• Participating in or facilitating match fixing or score manipulation.
• Hacking, cyber attacks, or any attempt to exploit vulnerabilities in the platform.
• Depositing funds obtained through money laundering or other illegal sources.
• Placing bets using automated bots or software.

Z Baje may suspend or permanently close an account under the following circumstances:

• If a rule violation or suspicious activity is detected.
• If KYC verification fails or false information is provided.
• In the event of the account holder's death or legal incapacity.
• By court order or government directive.
• At the user's own request (Self-exclusion).

You may close your account at any time. In such cases, any valid balance remaining in the account will be returned; however, any bonus balance will be forfeited.

Z Baje will not be held liable in the following situations:

• Loss of a bet due to internet disconnection.
• Transaction failures caused by issues with third-party servers or payment gateways.
• Service disruptions caused by unexpected technical issues.
• Account losses resulting from the user's own negligence.

Z Baje is committed to maintaining service quality at all times. If a service disruption occurs for any reason, Z Baje will resolve the issue as quickly as possible. In the event of a prolonged outage, compensatory bonuses may be considered for affected users.

Z Baje believes betting should be a source of entertainment — not a cause of addiction or financial hardship. That is why we provide the following responsible gaming tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limit: Set a limit on the maximum amount you will bet within a given period.
• Self-Exclusion: Option to temporarily or permanently close your account whenever needed.
• Reality Check: Periodic notifications to keep you informed of your betting time and spending.

If you believe you or someone you know may have a betting addiction, please reach out to the Z Baje support team. To learn more about responsible gaming, visit our Responsible Gaming View page.

Z Baje reserves the right to update these Terms & Conditions at any time. The following process will be followed when changes are made:

• For major changes, at least 7 days' notice will be given via email or a platform announcement.
• Minor changes such as language corrections or clarifications will take effect immediately.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may close your account.

The "Last Updated" date shown at the top of this page will always reflect the current version. We recommend visiting this page regularly to stay informed of the latest terms.

If you have any questions or concerns regarding the Z Baje Terms & Conditions, our customer support team is always ready to help.

• Email Support: [email protected] — Responses are typically provided within 24 hours.
• Live Chat: Live chat support is available once you are logged in to the platform.
• Complaints Process: Submit a description of your issue to support. Z Baje will provide an initial response within 72 hours.

For complex disputes, Z Baje follows a neutral mediation process. With the consent of both parties, disputes may be resolved through a third-party mediator. Z Baje is committed to fair and transparent resolutions at all times.